Click & Collect is a service that allows you to shop and pay for your order on the website, select your pick-up point as one of our stores and collect it at your convenience.

Click & Collect orders are only eligible for Pick up from store and not for Home Delivery

Here’s what you need to do to place a Click & Collect order:

1) Find the products you want to buy by searching for them or by browsing the website.

2) If Click & Collect is available for the item you want to purchase, the “Pick in Store” option will be available.

3) Choose the store you would like to collect from & click on “add to bag”.

4) Click your basket from the top right of the screen and hit the 'Go To Checkout' button.

5) Enter your shipping & payment information and click the “Place Order” button.

6) Review and pay for your order.

Click & Collect is available at no extra charge for all orders.

We will notify you when your order is ready for collection at the selected store.

You will receive an order confirmation email and a subsequent notification when your order is ready to pick up within 24 hours.

Orders are held in store for 7 business days.

Please bring a copy of the order confirmation email when picking up your order.

You have a 30-day window to refund or exchange from the date you receive your item.

You can return your products in two easy ways.

I. Return to Store - Bring your products in their original packaging along with your invoice to any store in Kuwait.

Hand over your return - an authorized staff member will take your package.

II. Request a return online - To refund or exchange online, WhatsApp customer care with your order number ready on +96522261860